Privacy Policy
Plain-language summary of how INKOTEA handles your information. The detailed policy lives below.
Last updated: 12 May 2026
1. What we collect
We collect the information you submit to us through enquiry, franchise and contact forms — name, email, phone number, city of interest, investment range, and any message you choose to share. We may also collect basic, anonymous usage data such as device type and pages visited to improve the experience.
2. How we use it
Your details are used solely to respond to your enquiry, share franchise information and follow up on your application. We do not sell or rent your data, and we do not use it for unrelated marketing without your consent.
3. Who can see it
Only INKOTEA's franchise and customer-care teams have access to your enquiry. Trusted service providers (e.g. our email/CRM provider) may process the data on our behalf under standard confidentiality terms.
4. Retention
We keep enquiry data for as long as necessary to evaluate your interest and meet legal/audit obligations. You can request deletion at any time by writing to us.
5. Your rights
You can ask to access, correct or delete the personal data we hold about you. You can also opt out of any non-essential follow-ups. Please reach us at the address below and we will respond within a reasonable time.
6. Updates
We may revise this policy from time to time. The latest version will always live at this URL with a 'last updated' note.
Questions?
Email us at hello@inkotea.com or visit the contact page.